Service User Involvement

This course is designed as a practical workshop which will enable organisations to develop their practice in involving service users in what they do.  Lived experience trainers bring their perspectives as service users regarding what works and what doesn’t, as well as practical tips on how to make service user involvement effective. 

Topics covered:

• Values and principles underpinning service user involvement

• Levels of involvement

• What are you already doing – review

• How to involve people – removing barriers & developing supports

• Things that help and things that hinder

• Sustaining service user involvement

• Evaluation & review of service user involvement

‘Thorough, professional and friendly,’ Vol Org 2016